Awards for Ellerdene Guest House

AA 3 Gold Star Guest House

AA Gold Stars are awarded to the very best of Guest Accommodation with the 3, 4 and 5 star ratings

Additional information on this classification scheme is available here.

Member of Cumbria Tourism

Cumbria Tourism is a membership organisation with over 2,600 members from the tourism industry, committed to developing, promoting and managing tourism in the county.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesOne or more bedrooms
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
  • YesSeparate shower unit with fixed shower seat or shower chair available

Notes

  • OWNERS ONSITE EVERY NIGHT AND AT LEAST ONE MEMBER HERE THE MAJORITY OF TIMES ALTHOUGH IN CASES OF FAMILY / BUSINESS MATTERS WE MAY ALL HAVE TO BE OFF THE PREMISES FOR A FEW HOURS, AND WE DO LEAVE A CONTACT NUMBER FOR EMERGENCY USE IF NEEDED. SPECIAL DIETRY OPTIONS ARE AVAILABLE WITH PRIOR NOTICE AND INFORMATION ON DIET AT TIME OF BOOKING. OUR CANCELLATION POLICY IS THAT IF YOU CANCEL YOUR BOOKING WITHIN A WEEK OF YOUR ARRIVAL OR DO NOT SHOW AT ALL, WE WILL TAKE THE WHOLE AMOUNT THAT IS DUE

Entrance

  • YesSteps to the main entrance
    • 1
      Number of steps to entrance
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours